Privacy Policy — Storefront by Hood

1. Information We Collect

• Account & Contact Information: When you use Storefront, we may collect your name, phone number, and email address for account creation and communication.
• Location Information: We may collect precise or approximate location data to show relevant store information, calculate delivery distances, and enable location-based features. Location access requires your device permission and can be managed in your device settings.
• Order & Transaction Information: If you place an order through a Storefront-powered store, we collect order details, delivery address, and payment status (we do not store your full payment card details — payments are processed by our payment partners).
• Store & Business Information: If you are a store owner using Storefront to manage your online presence, we collect your store details, catalogue/product information, and business-related data you provide.
• Device & Usage Information: We may collect device identifiers, app usage data, and diagnostic information to maintain and improve the app's performance and security.
• Communications: If you contact us for support, we collect the information you provide in that communication.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Storefront app and connected Hood ecosystem services
• Process and fulfil orders placed through a Storefront-powered store
• Enable location-based and delivery-related features
• Communicate with you about your account, orders, or support requests
• Improve app performance, security, and user experience
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share information:

• Within the Hood ecosystem (e.g., with the relevant store, delivery partner, or other connected Hood services) as necessary to fulfil an order or provide the service
• With service providers who help us operate the app (e.g., cloud hosting, payment processing, SMS/OTP verification, analytics)
• When required by law, or to protect the rights, safety, or property of Hood, our users, or others

4. Data Retention

We retain your information for as long as necessary to provide our services and fulfil the purposes described in this policy, or as required by applicable law.

5. Your Choices & Rights

You may:

• Update or correct your account information within the app
• Control location and other device permissions through your device settings
• Request access to, correction of, or deletion of your personal information, subject to applicable law, by contacting us at thehoodapp.in@gmail.com

6. Data Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

Storefront is not intended for use by children under 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date above, and where appropriate, through the app.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at: thehoodapp.in@gmail.com